Co-Managed IT for Law Firms in Phoenix, Arizona
Mid-sized Phoenix firms with an in-house IT director (or one strong sysadmin) usually don't need another full MSP — they need backup. After-hours, security stack, project capacity, vendor escalation, and the tools they'd never get approved on their own: that's co-managed IT.
We sit alongside your in-house IT, run the SOC + EDR + backup + M365 + firewall management on shared documentation, take after-hours and PTO coverage, and absorb the project queue your IT director keeps deferring. The firm keeps institutional knowledge in-house; we keep the lights on and the security posture defensible.
Why It Matters
Why Co-Managed IT Matters for Law Firms in Phoenix
Your IT director can't be on-call 168 hours a week
A Phoenix firm with one in-house IT person has 40 hours of coverage and 128 hours of risk. Co-managed gives you the rest of the week — and lets your IT director take a vacation without firm-wide anxiety.
Security tooling is expensive at one-firm scale
Managed EDR, 24/7 SOC, immutable backup platform, SIEM, vulnerability management, security awareness — at single-firm pricing, it's six figures. We deliver it at MSP scale and bill the firm the share.
Projects stall when one person owns everything
The DMS migration, the firewall refresh, the M365 cutover, the office move — they all wait in line behind tickets. Co-managed gives the firm parallel project capacity without hiring.
Your IT director keeps the relationships
The partners, the practice groups, the vendor accounts — those stay with the in-house IT person who already has the trust. We're the bench behind them.
What's Included
Co-Managed IT Scope for Phoenix Law Firms
Shared service desk
Your team handles tier 1 (and the partner relationships); we handle overflow, after-hours, and escalations. One ticketing system, shared visibility, no duplicated work.
24/7 monitoring and EDR
Managed EDR on every endpoint and server, SOC-monitored 24/7, with alerts routed to both your team and ours. Your IT director isn't paged at 2 a.m. for things our SOC can handle.
Backup and DR operations
Immutable backup platform, documented restore tests every quarter, and DR runbook ownership — your team validates, we operate.
Microsoft 365 and identity
Tenant administration, conditional access, DLP, sensitivity labels, retention, eDiscovery — managed jointly. Your IT director sets policy with the partners; we run the controls.
Network and firewall co-ops
Firewall, switching, Wi-Fi, VPN/ZTNA — change-controlled, documented, jointly run. We carry the on-call rotation; your team has full visibility and access.
Project capacity on demand
DMS migrations, server retirements, M365 tenant work, office moves — your IT director chooses what to keep and what to hand off, project by project.
vCISO-level security oversight
Quarterly security review, policy maintenance, cyber-insurance attestation pack, tabletop exercises, and a documented control framework mapped to ABA 1.6 and Arizona ER.
Documentation discipline
Shared documentation in your platform of choice — IT Glue, Hudu, SharePoint — kept current with every change. The firm owns it; we keep it accurate.
Local Proof
Built for the Phoenix Law Firms Reality
We work for your IT director, not over them
The relationship is built so your in-house lead stays the firm's IT voice with the managing partner.
Pre-built law-firm runbooks
Onboarding, offboarding, ethical walls, conflicts, matter close — we bring the templates; your team adapts them to firm convention.
Cyber-insurance attestation pack
We produce the carrier-ready evidence file every renewal, so your IT director isn't writing it from scratch each year.
FAQs
Co-Managed IT questions Phoenix law firms ask
Got an in-house IT director who's drowning at your Phoenix firm? Let's talk for 15 minutes about a co-managed model that gives them the bench they need.
Book a 15-Min Strategy Call