We sit beside your internal IT — handling after-hours coverage, security, cloud projects, and the work that's piling up — so your team stops being the bottleneck.
Free IT Consultation · Arizona
Free Consultation: Co-Managed IT
We sit beside your internal IT — handling after-hours coverage, security, cloud projects, and the work that's piling up — so your team stops being the bottleneck.
5.0 Google Rating
90-Day Money-Back Guarantee
15-Min Response
Key Benefits
Phoenix-based help desk overflow and after-hours coverage
24/7 SOC, EDR, and email security included
Project engineers for migrations, refreshes, and office moves
Vendor escalation — we sit on hold with Microsoft, not your IT lead
Shared documentation in your tools, not ours
Monthly engineer-to-engineer working sessions
Backup, patching, and proactive maintenance owned by us
Compliance reporting for HIPAA, PCI, and SOC 2
90-day money-back guarantee, in writing
Our Process
How We Work
1
Map
We sit down with your IT lead and document the environment, the pain points, and what's eating their week.
2
Split
We agree on who owns what — tickets, projects, after-hours, vendor calls — and write it down so nothing falls through.
3
Embed
We get access to your tools, hand your team access to ours, and start taking work off the plate immediately.
4
Review
Monthly working sessions, quarterly roadmap reviews. Your IT lead stays in charge of the relationship.
Compare Options
Going It Alone vs. Co-Managed IT
What your in-house IT person can realistically own — and where they need backup.
Feature
In-House IT Alone
Co-Managed with Liquid IT
After-hours coverage
On-call burnout
Phoenix help desk picks up
SOC and security monitoring
DIY tooling
24/7 SOC included
Cloud and migration projects
Squeezed between tickets
Dedicated project team
Patching and backups
Falls behind
Owned by us, reported monthly
Vendor escalations
Your IT lead on hold
Our team handles it
Compliance reporting
Manual, quarterly scramble
Continuous, audit-ready
Help desk overflow
Backlog grows
Cleared same day
Strategic roadmap
No time to plan
Quarterly review built in
Money-back guarantee
Help Desk Overflow & After-Hours
Your IT lead goes home. Tickets keep coming. Our Phoenix help desk picks up the phone, works the queue, and escalates only when it actually matters.
Real engineers answering in 15 minutes, including evenings and weekends
Tickets live in your system, documented in your style
Clean handoff back to your IT lead in the morning
On-call rotation for true after-hours emergencies
Security Operations You Don't Have to Build
A SOC, EDR platform, email security, and compliance reporting is a full-time job. We've already built it. Your firm uses it without hiring three more people.
24/7 SOC with real human eyes on alerts
Managed EDR, email security, and vulnerability scanning
Quarterly risk reviews with your IT lead and leadership
Audit-ready documentation for HIPAA, PCI, and SOC 2
Project Muscle When You Need It
Server refreshes, cloud migrations, office moves, network upgrades — projects your IT lead can't run alone while keeping the lights on. We bring the engineers.
Dedicated project lead and engineering team per engagement
Cabling, network, and onsite work handled by our Phoenix team
Microsoft 365, Azure, and AWS migrations end-to-end
Documented handoff to your IT lead at project close
What is Co-Managed IT?
Co-Managed IT is a peer-to-peer partnership with your in-house IT lead. You already have someone running the day-to-day. They're capable. They're also outnumbered. Co-Managed IT puts a full engineering team behind them — handling after-hours coverage, security tooling, cloud projects, vendor escalations, and the work that piles up faster than one person can clear it.
No turf wars. No call-center hand-offs. Your IT lead stays in charge of the relationship and the roadmap. We bring the muscle: a Phoenix-based help desk, a 24/7 SOC, project engineers, and the same playbooks we run for our fully-managed clients across Scottsdale, Tempe, and Mesa.
Why firms add Co-Managed IT
One IT person can't be on-call every night, in the data center for a server refresh, on the phone with Microsoft, and on top of new CVEs the same week. Something gets dropped. Usually it's the proactive work — patching, backups, security review — the work that prevents the next outage. That's how a capable internal IT person ends up firefighting full-time.
Co-Managed IT solves that by taking the work nobody else has time for. Our cybersecurity team runs the SOC, EDR, and email security. Our cloud team handles M365, Azure, and AWS projects. Your IT lead stops being the bottleneck and starts being the person leadership trusts to make strategic calls.
How a Co-Managed engagement actually runs
Day one, we document your environment alongside your IT lead. We agree on the split — who owns tickets, who handles which projects, what escalation looks like at 2 a.m. We give your team access to our tooling, our help desk overflow, and our project engineers. Then we meet every month, engineer to engineer, to look at what worked and what's next.
Your IT lead is on-call every night and burning out
Security work keeps getting pushed because nobody has time
Cloud migrations and refreshes are stalled mid-project
Compliance audits feel like a fire drill every time
You don't have the headcount budget for a second IT hire
Why firms pick Liquid IT to co-manage with
Phoenix-based team, not an overseas call center
Engineer-to-engineer collaboration, monthly working sessions
Same playbooks we run for fully-managed medical, legal, and accounting clients
15-minute response, 90-day money-back guarantee — in writing
Your IT lead keeps ownership of the relationship and the roadmap
Risk-Free Guarantee
Not Happy? Your Last Month Is Free.
We're so confident you'll love working with us that we back every engagement with a 90-day money-back guarantee. Zero risk, total confidence.
Client Reviews
Trusted by Arizona Businesses
All 5-star reviews from real clients across the Valley. See why businesses choose Liquid IT.
"Liquid IT changed how our law firm runs. Fifty years in business, multiple offices, a huge database — and response times that beat anything we've had before. The communication and expectation management are unlike any other provider we've worked with. If you're choosing between firms, pick this one."
A
Andrea
"We were facing a critical six-month system breakdown that multiple companies had tried—and failed—to fix. Josh and the team jumped in immediately, worked outside business hours, resolved the issue overnight, and delivered a scalable solution within 48 hours. Their integrity, speed, and technical expertise are unmatched."
K
Karah
"Liquid IT has been an incredible resource helping to navigate a few extremely stressful situations. From the onset, they were professional, calm and friendly. Thank you for being great at your work but also being genuinely nice people. I wish I could leave more than 5 stars!"
N
Nicholas
"Meghan does an exceptional job of understanding your needs and making the most of your budget to effectively reduce your cybersecurity risk. She's skilled at identifying priorities and delivering smart, impactful solutions. I would highly recommend reaching out to her and her team."
D
Dan
"Josh and his team are excellent! Tickets are always addressed quickly and accurately. And the patience they display with our more technology challenged staff is above and beyond!"
D
Deanna
"Liquid IT is incredibly knowledgeable. Our church had been trying to get Cox to resolve a problem for nearly two years. We hired Liquid IT and they fixed the problem in a matter of days. They have great business connections and are very responsive. We are highly satisfied!"
FT
FUMC Trustees
"Josh and the team at Liquid IT are absolutely amazing at taking care of my IT needs. Their active monitoring of my network and systems makes sure that we stay up and running all the time. Their proactive approach has proven to be very helpful. They are true IT professionals!"
S
Scott
"Their expertise and quick response time have made a huge difference for our business. Whether it's technical issues or implementing new systems, they handle everything with professionalism and efficiency. I highly recommend Liquid IT for anyone looking for reliable and knowledgeable IT services!"
S
Shawna
"Liquid IT is one of the smartest business decisions we have made. They have helped us navigate unfamiliar territories where we most likely would have failed without their expertise. We 1,000% recommend Liquid IT to anyone needing a miracle worker in IT!"
E
Everkrisp
"After slow response times from our previous MSP we switched to Liquid IT. The ticket speed response is fast and better quality. Josh knows every team member by name. He also meets with us to discuss our IT plan on a regular basis. Our firm is running better as a result."
D
Deanne
"Our company benefits daily from Josh and his amazing team - keeping our files and client data protected. Highly recommend!!"
M
Mike
"Not only does he always immediately identify problems and solve them, but he is the most pleasant provider that we have had. I consider him a great friend. When he left the company that previously did computer tech for our firm, I was lost. With his new firm now in place, we are in much better shape."
T
Theron
"Their team was quick to respond, helped me with all my IT issues and went above and beyond to help me with a few other issues I didn't even know were present. Highly recommend!"
G
Gelie
"I appreciate Liquid IT's proactive approach to managing the changing IT landscape. No problem is too small or too big. Liquid IT is always there ready to help with real solutions."
S
Scott
"The team at Liquid IT has been fantastic. Quick to respond and to resolve the issues. As someone who admittedly has limited IT knowledge, I come to depend on Liquid IT to help me through issues as they occur. They never let me down."
K
Kevin
"Good work, good communication. More importantly addresses challenges quickly."
R
Rueben
"Liquid IT changed how our law firm runs. Fifty years in business, multiple offices, a huge database — and response times that beat anything we've had before. The communication and expectation management are unlike any other provider we've worked with. If you're choosing between firms, pick this one."
A
Andrea
"We were facing a critical six-month system breakdown that multiple companies had tried—and failed—to fix. Josh and the team jumped in immediately, worked outside business hours, resolved the issue overnight, and delivered a scalable solution within 48 hours. Their integrity, speed, and technical expertise are unmatched."
K
Karah
"Liquid IT has been an incredible resource helping to navigate a few extremely stressful situations. From the onset, they were professional, calm and friendly. Thank you for being great at your work but also being genuinely nice people. I wish I could leave more than 5 stars!"
N
Nicholas
"Meghan does an exceptional job of understanding your needs and making the most of your budget to effectively reduce your cybersecurity risk. She's skilled at identifying priorities and delivering smart, impactful solutions. I would highly recommend reaching out to her and her team."
D
Dan
"Josh and his team are excellent! Tickets are always addressed quickly and accurately. And the patience they display with our more technology challenged staff is above and beyond!"
D
Deanna
"Liquid IT is incredibly knowledgeable. Our church had been trying to get Cox to resolve a problem for nearly two years. We hired Liquid IT and they fixed the problem in a matter of days. They have great business connections and are very responsive. We are highly satisfied!"
FT
FUMC Trustees
"Josh and the team at Liquid IT are absolutely amazing at taking care of my IT needs. Their active monitoring of my network and systems makes sure that we stay up and running all the time. Their proactive approach has proven to be very helpful. They are true IT professionals!"
S
Scott
"Their expertise and quick response time have made a huge difference for our business. Whether it's technical issues or implementing new systems, they handle everything with professionalism and efficiency. I highly recommend Liquid IT for anyone looking for reliable and knowledgeable IT services!"
S
Shawna
"Liquid IT is one of the smartest business decisions we have made. They have helped us navigate unfamiliar territories where we most likely would have failed without their expertise. We 1,000% recommend Liquid IT to anyone needing a miracle worker in IT!"
E
Everkrisp
"After slow response times from our previous MSP we switched to Liquid IT. The ticket speed response is fast and better quality. Josh knows every team member by name. He also meets with us to discuss our IT plan on a regular basis. Our firm is running better as a result."
D
Deanne
"Our company benefits daily from Josh and his amazing team - keeping our files and client data protected. Highly recommend!!"
M
Mike
"Not only does he always immediately identify problems and solve them, but he is the most pleasant provider that we have had. I consider him a great friend. When he left the company that previously did computer tech for our firm, I was lost. With his new firm now in place, we are in much better shape."
T
Theron
"Their team was quick to respond, helped me with all my IT issues and went above and beyond to help me with a few other issues I didn't even know were present. Highly recommend!"
G
Gelie
"I appreciate Liquid IT's proactive approach to managing the changing IT landscape. No problem is too small or too big. Liquid IT is always there ready to help with real solutions."
S
Scott
"The team at Liquid IT has been fantastic. Quick to respond and to resolve the issues. As someone who admittedly has limited IT knowledge, I come to depend on Liquid IT to help me through issues as they occur. They never let me down."
K
Kevin
"Good work, good communication. More importantly addresses challenges quickly."
R
Rueben
Join other Arizona businesses that trust Liquid IT.
FAQ
Frequently Asked Questions
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Book a 15-minute call. We'll give you a candid read on where your IT stands and whether we're the right fit — no pitch, no obligation.
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