Co-Managed IT — Phoenix Accounting Firms

Co-Managed IT for Accounting Firms in Phoenix, Arizona

Mid-sized Phoenix CPA firms with an in-house IT person (or a designated data security coordinator who's also doing operations) usually don't need another full MSP — they need backup. After-hours and busy-season coverage, the security stack and WISP framework, project capacity, vendor escalation with CCH / UltraTax / Rightworks, and the tools they'd never get approved on their own: that's co-managed IT.

We sit alongside your in-house lead, run SOC + EDR + backup + M365 + firewall + hosted-environment integration on shared documentation, take after-hours and PTO coverage, absorb the project queue your IT person keeps deferring, and own the WISP artifact pack. The firm keeps institutional knowledge in-house; we keep the lights on and the Pub 4557 / Safeguards Rule posture defensible.

Why It Matters

Why Co-Managed IT Matters for Accounting Firms in Phoenix

Your IT person can't cover busy season alone

A Phoenix CPA firm with one in-house IT person has 40 hours of coverage and 128 hours of busy-season risk every week from January through April 15. Co-managed gives you the rest of the week and the season.

Security tooling is expensive at one-firm scale

Managed EDR, 24/7 SOC, immutable backup, SIEM, vulnerability management, security awareness, DMARC tooling — at single-firm pricing, it's six figures. We deliver it at MSP scale and the firm pays the share.

Projects stall when one person owns everything

The hosted-tax cutover, the firewall refresh, the M365 hardening, the office move — they all wait in line behind tickets and partner phone calls. Co-managed gives the firm parallel project capacity without hiring.

WISP and § 314 reporting are real work

The annual risk assessment, the qualified-individual report, the documented restore tests, the IR tabletop — these are pieces an in-house IT person frequently doesn't have time to keep current. Co-managed owns them.

What's Included

Co-Managed IT Scope for Phoenix Accounting Firms

Shared service desk

Your team handles tier 1 (and the partner relationships); we handle overflow, after-hours, and escalations. One ticketing system, shared visibility, no duplicated work.

24/7 monitoring and EDR

Managed EDR on every endpoint and server, SOC-monitored 24/7, with alerts routed to both your team and ours. Your IT person isn't paged at 2 a.m. for things our SOC can handle.

Backup and DR operations

Immutable backup platform, documented quarterly restore tests, and DR runbook ownership — your team validates, we operate.

Microsoft 365 and identity

Tenant administration, conditional access, DLP with tax-data classifiers, sensitivity labels, retention, eDiscovery — managed jointly. Your team sets policy with the partners; we run the controls.

Hosted-tax-env vendor management

We carry the Rightworks / Cetrom / Swizznet relationship for case escalation, change windows, and incident coordination — your IT person doesn't lose two hours opening the right ticket on a March Saturday.

Project capacity on demand

Hosted-tax cutovers, server retirements, M365 hardening, office moves, firewall refreshes — your IT person chooses what to keep and what to hand off, project by project.

WISP + § 314 program management

Quarterly security review, policy maintenance, qualified-individual artifacts, annual risk assessment, cyber-insurance attestation pack, tabletop exercises. The data security coordinator gets a real bench.

Documentation discipline

Shared documentation in your platform of choice — IT Glue, Hudu, SharePoint — kept current with every change. The firm owns it; we keep it accurate.

Local Proof

Built for the Phoenix Accounting Firms Reality

We work for your IT person, not over them

The relationship is built so your in-house lead stays the firm's IT voice with the managing partner and the data security coordinator role stays defensible.

Pre-built CPA-firm runbooks

Onboarding, offboarding, busy-season change freeze, hosted-env case escalation — we bring the templates; your team adapts them.

WISP and insurer attestation pack

We produce the artifact file every renewal so your IT person isn't writing it from scratch each year.

FAQs

Co-Managed IT questions Phoenix accounting firms ask

Got an in-house IT person drowning in busy season at your Phoenix CPA firm? Let's talk for 15 minutes about a co-managed model that gives them the bench they need.

Book a 15-Min Strategy Call

Ready to see what prevention-first IT looks like?

Book a 15-minute call. We'll give you a candid read on where your IT stands and whether we're the right fit — no pitch, no obligation.

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